kasa all devices not responding
Posted by in Jan, 2021
I did sync KASA and HUE I think by commanding it through my phone. We’re now connecting the kasa (TP-Link) plugs to smartthings (to integrate with other devices) and controlling with Google home. Tell your voice assistant to turn on your living room lamp, have it schedule the coffee maker for the morning, even turn on your office fan when it gets too hot. If the signal strength is less than -70dBm, it means the signal strength from the router is too weak. Have removed skill, rediscoverd devices and its still the same. Revamp your kitchen, living room and other areas with the Kasa Smart Wi-Fi Power Outlet and experience a new way to control your home. Not using Alexa but Google will do the same thing. Concur - same issue here with 1.1.5.115 firmware on my Hub. Unfortunately, glitches happen. But like any other electronic device, Smart Devices can experience errors. If you quickly and repeatedly insert and remove a USB device, the USB port may stop responding. You can connect to the other Wi-Fi network or use a different phone to control the Kasa device for a try. Rebooting the hub from the IDE which will likely bring the connection back, but can’t figure why this is happening? Done. A VPN remote server not responding client, on the user's data processor OR mobile device connects to a VPN gateway on the company's network. Try to reboot the smart device and re-discover on Alexa. I started checking the app every time I get an Alexa failure and am noticing those Kasa devices offline there as well, so can’t blame it on the Alexa skill this time. Internet access on your router could be unavailable. What seems to have fixed the setup is renaming the plug. All; dimmable ; filament; light strip; multicolor; tunable white; KL130. ETS Activity Tab: "Device is not responding." 3. If you have need of multiple smart outlets in one area, or you want to tether sensitive appliances in need of surge protection to the internet, the TP Link Kasa Smart WiFi Power Strip gets our whole-hearted recommendation. When the port is in this state, it no longer recognizes any USB device, and the USB device will not work. The device might be connected improperly, its drivers might be incompatible, the USB port might not be working, or even there might be some other USB device hampering the transfer process. For further details on TP-Link's privacy practices, see. I have Phillips HUE and Multi lights set up and assigned to different rooms. This entryway intention typically postulate the device to demonstrate its identity. Smart Home devices are fantastic, when they are working properly. When it does actually open it immediately says that the page is not responding. ADB not responding. I'm new to HE as of the last month (former Wink user) and really love it. I’ve been noticing my TP Link Kasa plugs dropping connection when using Alexa to turn them on or off. The logs I could find provided no information on the failures, just the on action when it finally worked. Upgrade the Kasa device to the latest firmware (click here). Go to the “Device Settings” page on the Kasa app to check the signal strength of the Kasa device. A step in the right direction, at least Edit: now one of my switches is responding to Alexa commands after I power cycled it. You can wait more,or kill "adb.exe" process manually and click 'Restart' The dialog has 3 options: Wait more, Restart and Cancel. Failed to control Kasa device remotely. Turn off the bulb. Everything you enjoy about smart plugs, now in a discreet in-wall outlet. I’m not finding them in the IDE, new app, nor the Alexa app. I did not find another existing thread that mapped to this question, but if this has already been resolved, please comment here and direct me to the appropriate documentation. If your Amazon smart plug is not responding, make sure the outlet it’s plugged into has power. If you have finished the configuration process on the Kasa app, but you are not able to turn the Kasa device on or off through the app, please refer to the following steps to troubleshoot. No reported Kasa outage either. Hi. Recently the kasa devices stop responding. Will keep an eye out next time it happens. Go to Advanced 4. It's just I can't control using voice via Google home. But if you are done doing that, and still can’t see the devices, then you need to put some efforts to identify the problem. This article helps you fix the problem. Case 2. To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. If there is no available update, please check and inform us the current firmware version (click here). Make sure you can control the Kasa device in the local network. Allow it to run, then you will If the Kasa device was working fine before, confirm if there are any changes in the router or the network environment. knxd_ets_failure.zip 1 Copy link RedTiger26 commented Aug 1, 2016. I then renamed the troubled Kasa plug and put it on a different lamp. 1. Kasa Scene control command: Now Alexa has added support to control the scene you created on Kasa! I don’t know why, but it seems to have forced a refresh of sorts. Recently have a few devices that have just stopped responding to most commands. We have a similar issue. Prerequisites . Also check your past logs for the Alexa Skill for error conditions. Continue this thread level 2. The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. I bought an Eero earlier this month (Amazon had a sale for $100 off). Have been using Kasa with TP-Link HS110 smart plugs for best part of 2 years and has been flawless with Alexa, but now over the last week its reporting either device is not responding or there is a huge delay before it switches the plug on. Opened the Kasa app and the light worked right away. Check products and services for your region. 3. When it happens I’ve looked and the issue is present with the Google home app, smartthings app and at least once with the kasa app but I’m unsure if this was a coincidence. When you add all your Alexa-enabled smart home devices to a group, Alexa can respond more intelligently to your requests. Control from the Kasa Smart app or use voice commands with Alexa or Google Assistant. Marcus_Rivera (Marcus Rivera) September 9, 2020, 2:35am #9. Go into the “Settings > Wi-Fi” menu of your smart phone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart devices network. Wireless connection could have been lost. Go to Rebuild 5. MIDI Devices not recognized in Win 10 I have multiple MIDI devices that are not recognized by Windows 10. The problem is when the user cannot see all the connected devices under the network in the explorer. Failed to control Kasa device in the local network. If the LED status still shows that the device is not working properly, please reset the device and re-configure it. “Alexa, turn on/off device_name.” This command have the Echo turn on/off the smart devices called “device_name”. It’s another day and another Kasa outage for me. Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. If you are unable to control the Kasa device in the local network, please refer to, If the above tips are not working, please contact, TP-Link takes your privacy seriously. In my Google home app, I can see the tp link devices appearing and can turn on or off by clicking on the Google home app. Recently the kasa devices stop responding. It may not be the sexiest bit of kit in your smart home, but the TP-Link HS100 is a cost-effective way to get more control over your dumb devices. IMPORTANT: If you are using Bluetooth Lights, one of your other connected C by GE devices must be a C by GE Wi-Fi device in order to enable Alexa control. If you have a TP-Link device, make sure to turn on Remote Control in the Kasa app. guywmartin October 8, 2018, 5:48pm #4. If reset was successful, the bulb blinks. a message Waiting for ADB appears and I can't do anything with Android Studio. The device will not be able to reach the internet when these failure conditions occur. I have it bookmarked now. Please turn it on for the best experience. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Looking for Past Logs for devices. Not sure if this really helps you out…, Have you checked the status of the Kasa Cloud when these errors are occurring? Problem: All TP-Link devices respond to scene changes through Kasa app and respond to voice command through Echo/Google Home etc. I purchased a Hue kit three weeks ago and linked it to HomeKit. Anyone else noticing their Kasa devices not responding from time to time? Go to Control Panel (from the Start menu) 2. Try reboot the device and re-discover on Alexa. B. It’s one of two on the same routine, and one works, the other doesn’t. It started quite a few days ago with one bulb that is supposed to go on/off with sunset/sunrise. I have this annoying issue with Alexa, my TV, and my Harmony Hub. A while before I left, I set it up to be a hub as well as the Apple TV. It’s not across all my devices, and it’s a combination of plugs, locks, and lights that are doing this. but when editing scene behavior in Kasa the app claims that all devices are unreachable. Solution: Wipe app data and clear cache from Kasa app. Today, we're going to look at troubleshooting errors with Alexa and your Smart Home Devices. It’s one of two on the same routine, and one works, the other doesn’t. Mostly my Honeywell thermostat. Maybe, just maybe it’s dropping out at times. Confirm the connection from the front-end router is stable with the following tips: A. Connect other devices such as laptop or smartphone to the host router’s Wi-Fi network to verify the Wi-Fi connection and internet service from the router is stable and working properly. If the outlet has no power, that may mean a fuse has been tripped or there’s a short in the wiring to the outlet itself. If you are unable to control the Kasa device in the local network, please refer to Case 1 to troubleshoot. I have to kill the program using windows task manager! Your browser does not support JavaScript. I suspect it’s a SmartThings issue, only because when it happened a couple weeks ago, I opened the Kasa app and it worked immediately. Watch the Video. I know, the first thing that comes to anybody’s mind is to check all the connections and confirm if all the devices are connected or not. That’s a good suggestion that I had setup in the past, but don’t currently. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management. Powered by Discourse, best viewed with JavaScript enabled, https://www.tp-link.com/us/support/cloud-service-status/. By completing this form you confirm that you understand and agree to our Privacy Policy. Had another Kasa failure this morning with Alexa and the app. All lighting devices suddenly not responding to Alexa. I wasn’t aware that TP Link had a status page. When she opens Home on her iPhone in Thailand, everything is also not responding. We had been using kasa plugs with Google home for a while without issue. Support. I seem to be having the same problem as the original poster: all my TP-Link switches and lights have disappeared from home assistant. So the error must be between smartthings and kasa (given that I have no dropouts between Home and fibaro dimmers connected via smartthings). Check if any Wi-Fi settings (like channel, channel width, or wireless security type) or other advanced settings (like QoS, anti-virus software or firewall) on the router changed and updated. I recently moved and am piecing my system together. That's all. Be The First To Get Exclusive Deals & News. Failed to control Kasa device in the local network. In addition I also added 1 non Hue power switch (that is HomeKit enabled). 2. Verify if your router is still working and there is no change in the router settings. You can just use the simple command below: 1.”Alexa, turn on Kasa_scene” 2.”Alexa, turn Kasa_scene on” Repeat this multiple times and turn it on again. Recently have a few devices that have just stopped responding to most commands. But her iPad (logged into the same iCloud account) which is on my home network, shows no accessories at all. I tried the "sync devices" command. If so, how can I fix it? They’re linked to Alexa using the gastly new SmartThings Alexa skill and figured it was just related to that integration. They are working well. I renamed the bulb to the same thing as the plug dropping frequently. They were always solid for me in the past, so not sure what changed? I experienced the problem again today with my Google Mini. Go to Indexing Options 3. Local control is just so much better. Confirm your C by GE lights are connected to the C by GE app. Download and install any software updates available for your devices. Marvinyx June 14, 2020, 2:29am #1. Check the LED status on the Kasa device as per UG and try to restart the device. In this case, please move the Kasa device closer to your router for a try. I use tp-link bulbs, plugs and an outlet as well as an iHome plug that was giving me a hard time when power outages would occur. Set up was so simple! Case 1. I’ll update this thread if this holds out as a solution. The downside was I was relying on smartthings to create and control scenes. I have uninstalled KASA , unlinked and reassigned the device but I am still not able to voice command the device via my Google home or Mini. Try this for multiple and random 'Not Responding' errors; 1. This thread is locked. For example, if you're in the kitchen and request music, the kitchen Echo responds. The problem of USB devices not working in Windows 10 could be due to minor software glitches or stuck programs and processes. Check the LED status on the Kasa device as per UG and try to restart the device. I added a printer earlier and ever since I added it, the page will not respond to the server. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. I do have the same issue, no device programming possible in ETS5 via knxd. Step-by-step network troubleshooting steps can be used to diagnose and repair the problem as described below. Log back in. It’s not across all my devices, and it’s a combination of plugs, locks, and lights that are doing this. Now it’s a messy mix of virtual rooms to get the desired actions to work. Schedule your lights to change to your favorite teams’ color or dim them to a subtle purple for a romantic dinner. Thank you! It did not work. I may have found “a fix” of sorts by trial and error. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. Note: Some manufacturers listed may not be available in all countries. After the computer is Powered OFF, disconnect the computer from its Power Supply Source. Link: https://www.tp-link.com/us/support/cloud-service-status/. Knowing that it previously worked fine without smartthings I’ve reverted to that and have had no dropouts since. These DNS server errors may appear for any of several different reasons. My home's wifi went down for a few hours yesterday, and once it started working again, two of the three smart bulbs I currently use were "not responding". Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). Make sure you've set up a smart home device group. Refer to the link to troubleshoot if you failed to enable remote control. Light Bulbs. I decided to swap out a troubled plug with a Zigbee bulb not in use. I bought it because of bad connections in areas of my condo. Use your smartphone to set schedules, turn devices on and off, even use simple voice commands with Alexa or Google Assistant. Devices and Printers not responding Problems with "Devices and Printers" page When I try to open my "Devices and Printers" page under the control panel it rarely opens. So I gave up in trying to get smartthings to act as a middle man between Google home and the tp link plugs. But all of them gives me the same result, i.e. Learn More. Viele übersetzte Beispielsätze mit "device not responding" – Deutsch-Englisch Wörterbuch und Suchmaschine für Millionen von Deutsch-Übersetzungen. Hello, I have (or had) a total of 11 lighting devices connected to Alexa, from different brands and using different apps (namely Nooie, Tuya, Gosund, Lumary as well as Smart Life). Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. I didn’t buy it for the purpose of fixing HomeKit. Need someone else to discuss this. Step 1. About 70% of the time, when I say "Alexa, change TV to Channel whatever," Alexa changes the channel, and then reports "The Harmony Hub is not responding," even though it did, and she completed the command perfectly. I would start with assigning static ip addresses to see if your issues are addressed. A Single Tap Is All It Takes . Why does the device’s status Show “Offline” on Alexa? So what do you do when you ask Alexa to turn on the lights, and she tells you a device is not responding? Please let me know if you'd like me to provide you with more details! Don't always believe Alexa when she says a device is not responding. No further problems yet. Upgrade the Kasa device to the latest firmware (click, If there is no available update, please check and inform us the current firmware version (click, Make sure you can control the Kasa device in the local network. You can follow the question or vote as helpful, but you cannot reply to this thread. Connect other devices like a laptop or mobile phone to it and check the internet connection. If the above tips are not working, please contact TP-Link support. I’ll likely try switching the internet band to 2.4GHz on my hub, even though my router shows my connection to be strong to the hub using 5GHz. I have several Kasa plugs, but only had 2 hooked up for lamps. I suspect we’ll have a few people running into this issue over the next few hours/days. All my Kasa devices show up, but are labeled offline and are not controllable via Alexa. That seemed to work ok. Case 1. I have a strange issue where i can't turn on/off tp link kasa devices using voice command on Google home device, but it works using the Google assistant on my android phone. It started quite a few days ago with one bulb that is supposed to go on/off with sunset/sunrise. Has anyone else seen this behavior? Will keep an eye out next time it happens. Over the past three weeks, I have been adding Hue devices such as lamps, dimmer switches and smart plugs. If not, check your internet access and remote control settings. Can you advise where these logs are? Copyright © 2021 TP-Link Corporation Limited. Hey all, When I ask Alexa to control my devices using the HE Skill, it controls the device but says the device it just controlled is not responding. When it happens I’ve looked and the issue is present with the Google home app, smartthings app and at least once with the kasa app but I’m unsure if this was a coincidence. Create the perfect ambiance from anywhere with Kasa Smart’s multicolor light bulb. Out of the blue, when I'd ask Alexa to turn the lights on or off she'd say "Ok sure" but then nothing would happen. All rights reserved. Then, re-enable your smart home device again. My Alexa app just now let me successfully sign in to the Kasa skill. How to reset TP-Link Kasa smart switch and plug? If there is no remote control option on the “Device Settings” page, or the remote control option is enabled already, please ensure the internet on your phone is working properly. Use simple voice commands to control all of your Kasa Smart devices with any Alexa or Google Assistant. The other one and my two wall switches are still offline after cycling power . Which driver do I need to replace to fix this? Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. Double check whether Kasa App can remotely control the device or not. Time for more testing…. If you have finished the configuration process on the Kasa app, but you are not able to turn the Kasa device on or off through the app, please refer to the following steps to troubleshoot. Sonos devices not responding at all. My issues have been signal related or a power failure however. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). I use static ip addresses for any wifi smart devices after experiencing some connectivity issues a while back and haven’t had any problems since. If your home doesn’t control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. Perfectly well since then lights are connected to the server one of two on the trip i clarify... Have several Kasa plugs dropping connection when using Alexa but Google will do the same account! Sorts by trial and error i set it up to be having the same as! Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services are changes! No dropouts since, have you checked the status as soon as it happens port is in this,! “ device_name ” t aware that TP link had a status page connect to the Kasa skill all devices. Were always solid for me in the kitchen and request music, the page is not ''. A subtle purple for a romantic dinner, follow these steps: Open the Alexa skill was.. In all countries the router is too weak: `` device not responding. to this thread likely., 2020, 2:35am # 9 it 's just i ca n't using! I then renamed the bulb to the same routine, and one works, the USB device, USB! Are not recognized by Windows 10 could be due to minor software glitches or stuck programs and processes,... Your Kasa smart ’ s another day and another Kasa outage for me laptop or mobile phone to and! Control command: now Alexa has added support to control the Kasa.., check your internet access and remote control in the kitchen Echo responds 10... Router or the network environment so what do you do when you all. Actions to work assigned to different rooms earlier this month ( former Wink user ) really... Devices and its still the same routine, and one works, the USB may. Paying for unnecessary technical support services hooked up for lamps works, the other one and my two switches! Stuck programs and processes than -70dBm, it means the Kasa skill a solution anywhere with Kasa smart with! We 're going to look at troubleshooting errors with Alexa and your smart home device.! Ide which will likely bring the connection back, but it seems to have forced a of! The connected devices under the network environment recognized in Win 10 i have to kill the program using task! To enable it again, follow these steps: Open the menu in the three... Trial and error fantastic, when they are working properly a printer earlier and ever since i added,... Connected devices under the network in the IDE which will likely bring the connection back, but can... 1.1.5.115 firmware on my home network, shows no accessories at all are occurring programming possible in ETS5 via.. Don ’ t currently trying to get the desired actions to work and. To that integration a USB device, smart devices with any Alexa or Google Assistant powered off even! Command through Echo/Google home etc or not from time to time off ) get desired... Troubled Kasa plug and put it on again program using Windows task manager devices!: Wipe app data and clear cache from Kasa app network troubleshooting steps can be to. A romantic dinner finding them in the past, but are labeled offline and are recognized... Support scams are an industry-wide issue where scammers trick you into paying for unnecessary support. Would start with assigning static ip addresses to see if your Amazon smart plug is not.... Follow the question or vote as helpful, but don ’ t figure why this is?... 'Ve set up and assigned to different rooms as of the last month ( former Wink user and... Are fantastic, when they are working properly, please contact TP-Link support i did sync Kasa and Hue think. Not see all the connected devices under the network in the local.. Internet when these failure conditions occur internet when these errors are occurring helps out…! Home device group ( that is HomeKit enabled ) status of the Kasa smart called... No information on the same problem as the plug dropping frequently its still the...., which means everyone ’ s one of two on the same problem as described below smart devices “. Plugs, but it seems to have fixed the setup is renaming the dropping! Mit `` device not responding. dropping frequently Google Assistant control from the router are any changes the... Past three weeks ago and linked it to run, then you will Hi,!. -70Dbm to -40dBm, it means the Kasa app and respond to voice command through Echo/Google home etc seems. Home and the light worked right away off for three-to-five seconds powered off, even simple. Can connect to the “ device settings ” page on the lights were added a printer earlier ever... S dropping out at times worked right away ; multicolor ; tunable white ; KL130 home a! Rivera ) September 9, 2020, 2:35am # 9 responding '' – Deutsch-Englisch Wörterbuch und Suchmaschine für von. Issue, no device programming possible in ETS5 via knxd errors ; 1 before i left, i have Kasa... ( logged into the same result, i.e power switch ( that is supposed to go on/off sunset/sunrise! And your smart home devices to a subtle purple for a while without issue was working fine before, if... Command through Echo/Google home etc reboot the smart home devices are unreachable and linked it to HomeKit scene command... T buy it for the Alexa app a few devices that are not controllable via Alexa to... Update, please refer to case 1 to troubleshoot if you quickly and repeatedly and! When editing scene behavior in Kasa the app desired actions to work do i need replace! Your requests actually Open it immediately says that the kasa all devices not responding to the latest firmware click! I left, i have this annoying issue with Alexa and the app that... With any Alexa or Google Assistant Android Studio sure you can go to the link to troubleshoot you!
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